Experience

Eighteen years, five industries, one discipline.

FinTech to EdTech to logistics to enterprise SaaS. The domains changed; the work — turning ambiguous business problems into products people actually use — did not.

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  1. March 2025 — Present

    Hyderabad, India

    Senior Product Manager — Portfolio & AI Initiatives

    iCIMS

    Steering AI strategy across a $100M+ enterprise SaaS portfolio, and building the prototypes that prove it out.

    • Orchestrate a $100M+ technical SaaS portfolio, prioritising features based on unit economics, business model depth, and AI-driven ROI.
    • Architected and vibe coded an AI-driven discovery agent using AI-assisted development environments (Cursor, Claude Artifacts) to automate user insight extraction, reducing discovery time from 60 to 40 days.
    • Lead portfolio-wide AI transformations by integrating LLM frameworks and MLOps, ensuring AI products move beyond hype to deliver tangible business value.
    • Drive alignment across Data Science, Engineering, and Legal to ship high-quality AI products while maintaining rigorous data ethics and compliance.
    • Spearheaded the AI Copilot initiative, using rapid experimentation and beta testing to achieve 200+ installations and drive significant product adoption.
  2. October 2024 — March 2025

    Hyderabad, India

    Lead Product Manager

    Fissionlabs Solutions

    Post-acquisition product integration — turning disparate acquired systems into one coherent platform.

    • Led post-acquisition product discovery and roadmap integration for an AI-enabled digital platform, consolidating disparate systems into a unified multi-persona portal ecosystem.
    • Established Agile delivery governance using SCRUM and SAFe to accelerate the integration of partner solutions and newly acquired enterprise assets.
    • Spearheaded the development of AI-driven recommendation features and intelligent automation, driving a 30% increase in user adoption and 20% retention across the platform.
    • Managed complex dependencies and cross-functional teams (Engineering, UX, QA) to ensure 90% on-time delivery of scalable, configurable product capabilities during high-stakes transitions.
  3. March 2022 — September 2024

    Lead Product Manager

    BrightReturn

    Owned end-to-end product strategy for financial workflows — and nearly doubled acquisition-to-payment conversion.

    • Managed the end-to-end product strategy for digital platforms and financial workflows, optimising customer onboarding and acquisition-to-payment conversion rates by 43%.
    • Led customer discovery and competitive analysis across 50+ firms to identify platform gaps, resulting in the launch of a client portal that increased engagement by 65%.
    • Defined roadmap and GTM strategy for AI-powered automation and Field Service Management (FSM) capabilities, reducing manual data entry by 85%.
    • Introduced a financial onboarding framework that elevated acquisition-to-payment conversion from 20% to 37% through streamlined payment integrations.
    • Presented strategic business cases for core platform enhancements to executive stakeholders and cross-functional teams.
  4. December 2018 — December 2021

    Group Product Manager

    Safexpress

    The ARR story — ₹15 crore to ₹100 crore, by making technical capability legible to the commercial side of the house.

    • Led the development of technical products and vertical business strategies, collaborating with Engineering and Corporate IT to design highly scalable solutions.
    • Managed data-driven decision-making processes and relational database applications to launch the FSM-Root Planner, increasing operational efficiency by 35%.
    • Defined the roadmap for technical product innovation, translating complex data capabilities into commercial value propositions for executive leadership.
    • Negotiated with internal and external stakeholders to align technical feasibility with GTM strategies, successfully expanding ARR from ₹15 crore to ₹100 crore.
    • Monitored product performance via business intelligence dashboards to ensure technical outputs met quality standards and strategic business value.
  5. January 2013 — December 2018

    Product Manager

    Safejob

    Vocational EdTech at scale — including a counselling chatbot shipped years before it was fashionable.

    • Led product development for a vocational EdTech and job placement platform, focusing on student acquisition and retention.
    • Launched "NICKI", an automated counselling chatbot, increasing counselling conversion from 20% to 25%.
    • Implemented SMART Assessor and data-driven engagement tools, raising student success rate from 58% to 73%.
    • Introduced Social Badges and collaborative features, boosting student engagement from 66% to 83%.
  6. October 2011 — December 2013

    Project Manager

    Premierskills Pvt. Ltd

    • Significantly reduced document compliance gaps by 70% through digitisation of the admission process.
    • Oversaw the implementation of CRM systems for student tracking, record management, and historical data archiving.
    • Trained 20+ staff members on new digital compliance workflows and SaaS administrative tools.
  7. January 2009 — October 2011

    Program Manager

    Kids Campus Education Pvt Ltd

    • Integrated online video, audio, and assessments on smart boards, increasing student engagement by 40% and literacy/numeracy test scores by 30%.
    • Managed vendor relationships for smart board hardware and educational software procurement across multiple school centres.
    • Monitored curriculum delivery to ensure standardised educational quality and teacher compliance with digital tools.
  8. January 2007 — December 2008

    Online Manager

    Indiabulls Securities Ltd. — Power Indiabulls

    • Translated customer pain points into impactful feature enhancements for online trading platforms, boosting user satisfaction and platform usability in the FinTech ecosystem.
    • Analysed web traffic and user behaviour data to provide decision-making support for UI/UX optimisations on high-frequency trading interfaces.
    • Collaborated with engineering teams to deploy platform security updates and ensure high availability for online trading and financial services.

Education

  • PGPProIndian School of Business · Hyderabad, India · July 2021
  • MBACentre for Management Development · Modinagar, India · June 2007

Certifications

  • Certificate in Full Stack DevelopmentNational Skill Development Corporation · In progress
  • Digital TransformationNUS, Singapore · September 2021
  • Digital TransformationISB · December 2020
  • Executive PresenceISB · December 2020

Skills

AI-First Prototyping

  • Vibe Coding (Cursor, Replit, v0, Claude Artifacts)
  • LLM Integrations (OpenAI APIs, Agent Frameworks)
  • RAG + Vector DB
  • Prompt Engineering
  • Rapid Prototyping
  • AI-assisted Development

Product & Strategy

  • Technical Product Management
  • AI-driven Products
  • Product Lifecycle Management (PLM)
  • GTM Strategy
  • Executive Communication
  • Cross-functional Leadership

Data & Platform

  • Data Strategy & Governance
  • Data Warehousing
  • ETL Pipelines
  • MLOps
  • GCP (Google Cloud Platform)
  • Business Intelligence Dashboards
  • Scalable System Architecture

Governance

  • AI Ethics
  • Data Privacy Compliance
  • SCRUM & SAFe
  • Agile Delivery Governance