Experience
Eighteen years, five industries, one discipline.
FinTech to EdTech to logistics to enterprise SaaS. The domains changed; the work — turning ambiguous business problems into products people actually use — did not.
Senior Product Manager — Portfolio & AI Initiatives
iCIMS
Steering AI strategy across a $100M+ enterprise SaaS portfolio, and building the prototypes that prove it out.
- Orchestrate a $100M+ technical SaaS portfolio, prioritising features based on unit economics, business model depth, and AI-driven ROI.
- Architected and vibe coded an AI-driven discovery agent using AI-assisted development environments (Cursor, Claude Artifacts) to automate user insight extraction, reducing discovery time from 60 to 40 days.
- Lead portfolio-wide AI transformations by integrating LLM frameworks and MLOps, ensuring AI products move beyond hype to deliver tangible business value.
- Drive alignment across Data Science, Engineering, and Legal to ship high-quality AI products while maintaining rigorous data ethics and compliance.
- Spearheaded the AI Copilot initiative, using rapid experimentation and beta testing to achieve 200+ installations and drive significant product adoption.
Lead Product Manager
Fissionlabs Solutions
Post-acquisition product integration — turning disparate acquired systems into one coherent platform.
- Led post-acquisition product discovery and roadmap integration for an AI-enabled digital platform, consolidating disparate systems into a unified multi-persona portal ecosystem.
- Established Agile delivery governance using SCRUM and SAFe to accelerate the integration of partner solutions and newly acquired enterprise assets.
- Spearheaded the development of AI-driven recommendation features and intelligent automation, driving a 30% increase in user adoption and 20% retention across the platform.
- Managed complex dependencies and cross-functional teams (Engineering, UX, QA) to ensure 90% on-time delivery of scalable, configurable product capabilities during high-stakes transitions.
Lead Product Manager
BrightReturn
Owned end-to-end product strategy for financial workflows — and nearly doubled acquisition-to-payment conversion.
- Managed the end-to-end product strategy for digital platforms and financial workflows, optimising customer onboarding and acquisition-to-payment conversion rates by 43%.
- Led customer discovery and competitive analysis across 50+ firms to identify platform gaps, resulting in the launch of a client portal that increased engagement by 65%.
- Defined roadmap and GTM strategy for AI-powered automation and Field Service Management (FSM) capabilities, reducing manual data entry by 85%.
- Introduced a financial onboarding framework that elevated acquisition-to-payment conversion from 20% to 37% through streamlined payment integrations.
- Presented strategic business cases for core platform enhancements to executive stakeholders and cross-functional teams.
Group Product Manager
Safexpress
The ARR story — ₹15 crore to ₹100 crore, by making technical capability legible to the commercial side of the house.
- Led the development of technical products and vertical business strategies, collaborating with Engineering and Corporate IT to design highly scalable solutions.
- Managed data-driven decision-making processes and relational database applications to launch the FSM-Root Planner, increasing operational efficiency by 35%.
- Defined the roadmap for technical product innovation, translating complex data capabilities into commercial value propositions for executive leadership.
- Negotiated with internal and external stakeholders to align technical feasibility with GTM strategies, successfully expanding ARR from ₹15 crore to ₹100 crore.
- Monitored product performance via business intelligence dashboards to ensure technical outputs met quality standards and strategic business value.
Product Manager
Safejob
Vocational EdTech at scale — including a counselling chatbot shipped years before it was fashionable.
- Led product development for a vocational EdTech and job placement platform, focusing on student acquisition and retention.
- Launched "NICKI", an automated counselling chatbot, increasing counselling conversion from 20% to 25%.
- Implemented SMART Assessor and data-driven engagement tools, raising student success rate from 58% to 73%.
- Introduced Social Badges and collaborative features, boosting student engagement from 66% to 83%.
Project Manager
Premierskills Pvt. Ltd
- Significantly reduced document compliance gaps by 70% through digitisation of the admission process.
- Oversaw the implementation of CRM systems for student tracking, record management, and historical data archiving.
- Trained 20+ staff members on new digital compliance workflows and SaaS administrative tools.
Program Manager
Kids Campus Education Pvt Ltd
- Integrated online video, audio, and assessments on smart boards, increasing student engagement by 40% and literacy/numeracy test scores by 30%.
- Managed vendor relationships for smart board hardware and educational software procurement across multiple school centres.
- Monitored curriculum delivery to ensure standardised educational quality and teacher compliance with digital tools.
Online Manager
Indiabulls Securities Ltd. — Power Indiabulls
- Translated customer pain points into impactful feature enhancements for online trading platforms, boosting user satisfaction and platform usability in the FinTech ecosystem.
- Analysed web traffic and user behaviour data to provide decision-making support for UI/UX optimisations on high-frequency trading interfaces.
- Collaborated with engineering teams to deploy platform security updates and ensure high availability for online trading and financial services.
Education
- PGPProIndian School of Business · Hyderabad, India · July 2021
- MBACentre for Management Development · Modinagar, India · June 2007
Certifications
- Certificate in Full Stack DevelopmentNational Skill Development Corporation · In progress
- Digital TransformationNUS, Singapore · September 2021
- Digital TransformationISB · December 2020
- Executive PresenceISB · December 2020
Skills
AI-First Prototyping
- Vibe Coding (Cursor, Replit, v0, Claude Artifacts)
- LLM Integrations (OpenAI APIs, Agent Frameworks)
- RAG + Vector DB
- Prompt Engineering
- Rapid Prototyping
- AI-assisted Development
Product & Strategy
- Technical Product Management
- AI-driven Products
- Product Lifecycle Management (PLM)
- GTM Strategy
- Executive Communication
- Cross-functional Leadership
Data & Platform
- Data Strategy & Governance
- Data Warehousing
- ETL Pipelines
- MLOps
- GCP (Google Cloud Platform)
- Business Intelligence Dashboards
- Scalable System Architecture
Governance
- AI Ethics
- Data Privacy Compliance
- SCRUM & SAFe
- Agile Delivery Governance